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Technology managed with intention

Higher standards.
Better business confidence.

Technology should be managed as intentionally as finance or operations, with clear responsibility and decisions grounded in business impact.

Book a technology conversationOur leadership
Garret Ritchie, Managing Director of Redstone Technology Solutions in Nassau, The Bahamas
Garret RitchieManaging Director, Redstone Technology Solutions

Technology leadership / Human-centred systems

Garret Ritchie

Managing Director, Technology Strategist, Systems Builder and Educator.

Garret is a Bahamian technology entrepreneur with more than 25 years of experience helping organisations solve practical business problems through technology. As Managing Director of Redstone, he guides technical operations, client solutions, project delivery and team execution.

His work connects managed IT, infrastructure, cybersecurity, artificial intelligence, software development, automation and user experience. He approaches them as parts of one operating system - bringing people, technology and business priorities together so the whole organisation can work better.

His experience is grounded in hands-on IT management and long-running technical instruction. He has served as a Lead Technical Trainer since 2006, helping students and working professionals turn complex technology into practical capability.

25+Years in technology
DirectorRedstone leadership
InstructorLead technical trainer since 2006

Areas of focus

  • Managed IT, infrastructure and cybersecurity
  • AI-powered applications and workflow automation
  • Technology strategy and business operations
  • Technical education, mentorship and enablement

Highlighted professional credentials

  • Microsoft Certified Systems Engineer
  • Microsoft Certified Systems Administrator
  • Certified Information Systems Security Officer
  • Certified Ethical Hacker
  • Certified Penetration Testing Engineer
  • CompTIA A+ / Network+
  • Cisco CCENT

Trainer credentials

  • Microsoft Certified Trainer (MCT)
  • CompTIA Certified Trainer (CTT+)
  • Certified Mile2 Instructor

A message from our director

“Technology should give business leaders confidence, not another problem to manage.”

Redstone’s goal is not simply to support your technology, but to become a trusted adviser that helps your organisation operate more securely, efficiently and confidently.

Why Redstone

A higher standard for technology.

Business-critical systems should not depend on guesswork. Redstone combines prevention, responsive service and disciplined technical management so clients understand what is managed and who is accountable.

For organisations without internal IT, we can own support, systems, security, cloud, planning and vendors as one function. We also provide co-managed capacity when an internal team is already in place.

About Redstone

Technology should strengthen the business behind it.

Redstone gives organisations the technology leadership, operational care and human support they need to work with confidence.

We connect daily support, infrastructure, security, cloud, vendors and long-term planning under clear accountability. The goal is not simply to fix technology, but to make the whole business more resilient, productive and prepared.

01 / Our vision

Every growing organisation should be able to operate with the confidence of a world-class IT department.

We envision businesses across The Bahamas supported by secure, dependable and intentionally managed technology, regardless of whether they employ an internal IT team.

02 / Our mission

Become the accountable technology department our clients need.

We combine human support, proactive management, cybersecurity and strategic guidance into one dependable relationship that protects the business today and prepares it for what comes next.

The Redstone Code

The promises behind the work.

The Redstone Code defines how we earn trust: understand the business, own the outcome, protect what matters, communicate clearly and improve continuously.

01

Client Stewardship

We learn the business, protect its priorities and make the client experience part of every technical decision.

We listen before prescribing. We explain tradeoffs, remain responsive, close the loop and recommend what creates lasting business value, not simply what is easiest to sell or support.

02

One Team

The best outcomes come from capable people working together with shared context, trust and respect.

We invest in our people, share knowledge across roles and work as one accountable team with clients, vendors and partners. No one should have to navigate internal boundaries to get an issue resolved.

03

Technical Discipline

Professional service requires current knowledge, proven methods and careful execution.

We train continuously, maintain respected certifications, document our work, follow standards and test assumptions. Every recommendation must be practical, defensible and appropriate for the client’s risk, scale, budget and goals.

04

Ownership

If we accept responsibility, we stay with the outcome.

We make ownership visible, communicate early, escalate when needed and follow through until the work is complete. Problems are not passed between people, vendors or tools without an accountable owner.

05

Integrity and Trust

We protect client interests even when the right answer is harder.

We are honest about risk, limits, mistakes, cost and uncertainty. We safeguard confidential information and recommend the path we believe will create the strongest long-term result.

06

Sustainable Strength

A strong Redstone is better able to keep its promises.

Responsible profitability funds the people, tools, security, training and resilience our clients rely on. We pursue growth that strengthens service quality, team stability and long-term client value.

Own the outcome. Protect the business. Earn the trust.

A local partner
with a long view.
20+ yearsServing The Bahamas
24/7/365Managed visibility
5 practicesConnected as one service
1 teamAccountable for the outcome

Our team

Expertise you can reach.
People you can trust.

Redstone hires talented technology professionals who combine technical discipline with clear communication, sound judgment and genuine care for client outcomes. These selected roles are part of a wider team responsible for keeping our service personal, coordinated and accountable.

Interested in joining Redstone?Apply here
Garret Ritchie, Managing Director at Redstone Technology Solutions
01

Garret Ritchie

Managing Director

Responsible forTechnology Strategy, Client Solutions & Operations
View leadership profile
Devon Leslie, Director of Training Support and Business Adviser at Redstone Technology Solutions
02

Devon Leslie

Director of Training Support & Business Adviser

Responsible forTraining Support, Professional Development & Business Advisory
Trey Curling, Technical Supervisor at Redstone Technology Solutions
03

Trey Curling

Technical Supervisor

Responsible forTechnical Team Leadership
Demetris Robinson, IT Specialist at Redstone Technology Solutions
04

Demetris Robinson

IT Specialist

Responsible forHelpdesk & Server Maintenance
Jayson Greene, IT Specialist at Redstone Technology Solutions
05

Jayson Greene

IT Specialist

Responsible forHelpdesk & Server Maintenance
06

Admin & Business Operations

The people behind the service

SupportingHelpdesk Administration, Finance, Sales & Marketing, and Human Resources

Certified expertise

Technical standards that support world-class service.

Members of Redstone’s technical team hold one or more respected international certifications. These credentials reinforce industry-standard practices across security, infrastructure, support, training and service management.

Security & risk

  • Certified Information Systems Security Officer
  • Certified Penetration Testing Engineer
  • Certified Ethical Hacker
  • Cisco Certified Network Associate Security
  • CheckPoint Certified Security Administrator

Networking & infrastructure

  • Cisco Certified Entry Networking Technician
  • Cisco Certified Network Associate
  • Cisco Certified Network Professional
  • Cisco Certified Design Professional
  • Cisco Certified Internetwork Professional
  • Brocade Certified Network Professional
  • Juniper Networks Certified Associate
  • Juniper Network Certified Internet Professional – Service Provider
  • Juniper Network Certified Internet Professional – Enterprise Routing & Switching
  • Juniper Network Certified Internet Professional – Security
  • Juniper Network Certified Design Specialist – Data Center

Systems & user support

  • MTA Networking Fundamentals
  • MTA Operating System Fundamentals
  • CompTIA A+ IT Support Technician
  • CompTIA Network+
  • CompTIA IT Fundamentals
  • Microsoft Certified Systems Engineer
  • Microsoft Certified Systems Administrator | Security
  • Microsoft Certified Systems Administrator | Messaging
  • Microsoft Certified Professional
  • Microsoft Technology Specialist
  • Microsoft Small Business Specialist
  • Microsoft Office Specialist

Training & service management

  • CompTIA Certified Trainer
  • Microsoft Certified Trainer
  • CBP Project Management
  • ITIL Foundations

Individual credentials vary by team member and may evolve as certifications are renewed or expanded.

Proven technology.
One accountable partner.

We are proud to be registered and affiliated with organisations across cloud, cybersecurity, infrastructure, networking, continuity and professional development.

This broad ecosystem helps Redstone recommend and support the right-fit technology for each client environment without forcing every business into the same stack.

Network infrastructure representing Redstone's connected technology ecosystem
01

Microsoft

Cloud & productivity

02

Sophos

Cybersecurity

03

Cisco

Networking & infrastructure

04

Juniper

Networking & infrastructure

05

Veeam

Backup & resilience

06

Wasabi

Cloud storage

07

CompTIA

Professional ecosystem

08

Dell

Business infrastructure

09

HP

Business infrastructure

10

VMware

Virtualisation

11

Asterisk

Business communications

12

Ubiquiti

Networking & connectivity

Connected by Redstone

One integrated environment.
One accountable team.

“In radiology today, consistent availability and access to our applications, data and patient images are absolutely crucial. Because of Redstone’s remote monitoring and responsive support, our issues are addressed quickly before they result in unplanned downtime.”

Stanley R. DarvillePresidentFourth Terrace Diagnostic Centre

Human-centred support

Technology support that feels personal.

The quality of an IT provider is measured by how people feel when they need help. Our team explains what is happening, owns the issue and stays involved until it is properly resolved.

ResponsiveWe are there when you need us.
AccountableWe take the outcome personally.
ClearWe explain, not overwhelm.
DisciplinedGreat service is our standard.
A monitored technology dashboard showing operational visibility

Less disruption.
More confidence.

As more people and critical processes depend on technology, the support model should grow to match the organisation you are becoming.

Fewer recurring problems

Issues are documented and solved at the root so they stop interrupting the same people.

Faster, clearer support

Your team knows where to go and receives a professional, human response.

Stronger security

Users, devices, systems and business information are protected by coordinated controls.

One clear owner

No confusion between vendors, providers and internal staff when something needs attention.

Better decisions

Projects and investments are evaluated through business impact, risk and long-term value.

More confidence

Leadership can see the environment, understand the risks and plan what comes next.

Raise your technology standard

Start with a clear view of your environment.

New clients can begin with a fit and environment review: a preliminary business and technical conversation that clarifies the current situation, desired outcome and most useful next step.

Book a technology conversation 242-601-6014

Preliminary fit and environment review

Priorities aligned to business goals

A practical proposal and next steps

Redstone Technology Solutions

Clear, accountable technology help for everything from one urgent problem to a complete managed relationship.

+1 (242) 601-6014msp@redstoneTS.comNassau operations & NOCRedstone on LinkedIn

© 2006 - 2026 Redstone Technology Solutions Ltd. All rights reserved.

Policy 01 / 03

Effective 17 July 2026Redstone Technology Solutions Ltd.

1. Who we are

Redstone Technology Solutions Ltd. (“Redstone”, “we”, “our” or “us”) is a Bahamian technology services company. This Privacy Policy explains how we handle personal information collected through redstonets.com, our website contact form and related website communications.

This policy does not replace a client agreement, managed-services agreement, employment notice or other privacy terms that may apply to a separate relationship with Redstone.

2. Information we collect

We may collect information that you provide directly, including your name, work email address, company, telephone number, enquiry details and any other information you choose to include in a message.

Our website and hosting providers may also process limited technical information such as your IP address, browser type, device information, referring page, requested pages, timestamps and security or diagnostic logs.

3. How we use information

  • To respond to enquiries, schedule conversations and provide requested information.
  • To evaluate whether Redstone services may be suitable for your organisation.
  • To operate, secure, troubleshoot and improve the website.
  • To maintain business records and protect our legal rights.
  • To comply with applicable laws, lawful requests and regulatory obligations.

We do not sell personal information. We do not use contact-form details for unrelated mass marketing without an appropriate basis or permission.

4. Fair processing

We process personal information for stated and legitimate purposes, including responding to your request, taking steps toward a business relationship, operating and securing our website, meeting legal obligations and pursuing reasonable business interests that do not override your rights.

Redstone intends to handle personal information consistently with The Bahamas’ Data Protection (Privacy of Personal Information) Act, as applicable.

5. When information may be shared

We may share information with personnel and trusted providers who help us host the website, deliver form messages, maintain security or support business operations. They receive only the information reasonably needed for their role and are expected to handle it appropriately.

We may also disclose information when required by law, to respond to a lawful request, to protect people or systems, to establish or defend legal rights, or in connection with a business reorganisation or transfer.

6. International services

Some technology providers may process or store information outside The Bahamas. Where this occurs, we take reasonable steps to select reputable providers and use appropriate contractual, organisational or technical safeguards for the circumstances.

7. Retention and security

We retain personal information only for as long as reasonably needed for the purpose collected, our business records, dispute resolution, security and applicable legal obligations. Retention periods vary according to the information and context.

We use reasonable administrative, technical and physical safeguards. No internet transmission or storage method can be guaranteed completely secure, so please do not submit passwords, confidential system credentials or highly sensitive information through the general contact form.

8. Your choices and rights

Subject to applicable law and relevant exceptions, you may ask whether we hold personal information about you, request access or correction, object to direct marketing, or ask us to review deletion or other concerns. We may need to verify your identity before acting on a request.

You may also raise a concern with the Office of the Data Protection Commissioner of The Bahamas.

9. Children, links and updates

This business website is not directed to children, and we do not knowingly seek personal information from children through it. Links and embedded services operated by third parties are governed by their own notices.

We may update this policy when our website, practices or legal obligations change. The effective date shown above identifies the current version.

10. Contact us

For privacy questions or requests, use our website contact form, email msp@redstoneTS.com, call +1 (242) 601-6014, or write to 1st Floor Church St. Bldg, Shirley Street, New Providence, The Bahamas.